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Terms & Conditions

1. Definitions, Scope of Application

The following Online Shop Terms and Conditions (“T&C”) apply to the use of the Online Shop at (“Online-Shop”), as well as to the purchase contracts concluded at the Online Shop, and to all related services provided by us.

As used in these T&C, the term “Customer” shall refer to users of the Online Shop and to buyers on online shops.

Any terms of business laid down by the Customer which diverge from these T&C shall not apply. Any confirmation from the Customer that is based on the latter’s own terms of business is hereby expressly refuted. The Customer’s terms of business shall not become an integral part of any agreements unless Farsimall has expressly confirmed same in writing.

2. Farsimall’s Performance

In the Online Shop, Farsimall offers best Iranian handicrafts such as inlaying (Khatamkari), enamels (Minakari), turquoise inlaying (Firoozeh Koobi), copper products, Iranian carpets (especially handmade carpets), best saffron and barberries originally from Iran and others in the lowest prices and high quality.

3. Use of the online shop

Customers intending to place orders at the Online Shop must first register to use the Online Shop.

 The personal data requested during registration must be true and correct. In particular, the Customer may not enter any third-party data and in the event of any changes shall be under obligation to immediately update his or her personal particulars in the Online Shop.

4. Access data

The access data (email address and password, or user name and password) are exclusively for the Customer’s own personal use. The Customer may not pass on or otherwise disclose his or her access data to third parties. If the Customer obtains knowledge of any misuse of access data, or simply suspects such misuse, he or she must immediately report this to Farsimall. The Customer shall be liable for all consequences of third-party use insofar as he or she is responsible for access data being misused. This may include having to pay for any orders placed without authorization. The Customer’s liability for further actions taken by third parties shall lapse as soon as he or she has informed Farsimall about the unauthorized usage of access data or their loss, and has changed his or her password, if necessary.

5.Purchase of product

The Customer has the option of ordering individual products. By clicking on the “Buy now” button, the Customer submits a proposal to conclude the relevant contract and continue buying act.

6.Instruction on withdrawal

You have the right to withdraw from this contract within 7 days without giving any reason. The withdrawal period will expire after 7 days from the day on of the conclusion of the contract.

If you withdraw from this contract, we shall reimburse to you all payments received from you (post cost is not included).

you shall send back the goods or hand them over to us without undue delay and in any event not later than 7 days from the day on which you get the goods. The deadline is met if you send back the goods before the period of 7 days has expired. If the delivered goods are broken, damaged or wrong, you can send an image of that to check until it will be returned to us.

If the goods are not beloved, you can return it so we refund total costs or change with another product.